BCS Practitioner Certificate in Modelling Business Processes

Transform the way you understand, analyse, and improve how your organisation works. The BCS Practitioner Certificate in Modelling Business Processes gives you the skills to visualise complex business operations, identify inefficiencies, and design processes that deliver measurable results.


Perfect for business analysts, project managers, and change professionals, this course helps you turn ideas into structured, efficient workflows — improving productivity, service delivery, and customer satisfaction.

Pay with Klarna, PayPal, or card – interest-free instalments available, no credit check. Contact us to arrange live training or payment via invoice.

Accredited Excellence You Can Trust

Duco Digital is a BCS-accredited training provider, offering courses that uphold the highest standards in digital and data protection. Each module aligns with the official BCS exam syllabus, giving you the knowledge, confidence, and credentials to excel.

Trusted by professionals and organisations worldwide. Certified by BCS, The Chartered Institute for IT.

About the Course

The BCS Practitioner Certificate in Modelling Business Processes provides a practical framework for analysing, documenting, and redesigning business processes. You’ll learn to use standard modelling techniques to describe how work is done, assess performance, and develop improvements that align with business objectives.

You'll learn:

  • Analyse and model existing (‘as-is’) business processes to identify issues and opportunities.
  • Design improved (‘to-be’) business processes aligned with organisational goals.
  • Apply process modelling techniques, including UML and BPMN notations.
  • Define process measures and evaluate process performance.

What you get:

 • Approx. 18 hours of online learning with 12 months’ access
 • BCS eCertificate on passing your exam
 • 1 year access to over 100 BCS books in buisness and technology, including the essential BCS business analysis books to help you pass this course
 • 1-year BCS Associate Membership (worth £92) after passing exam
 • Exam fee included — no hidden extras
 • Pass Assist package with live tutor support, practice exams, and exclusive video guides.
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Course Syllabus
Course Requirements
Career Path
course subjects you will learn

Course Syllabus

The Context for Business
Processing Modelling
Modelling at the
Enterprise Level
Modelling at the
Event-Response Level
Modelling at the
Actor-Task Level
Improving Business
Processes
Managing and Implementing
Change
Exam Preparation and
Sample Test Paper
Certificate of
Completion

Interested to learn more about the course?
Check our full syllabus!

Eligibility for the course

Course Requirements

No mandatory pre-requisites. Ideally, this course is for business analysts or individuals with experience of being a business analyst and/or have studied a business analyst course.
A good level of English
is recommended
An internet connection with a mobile/tablet or laptop is required

Not sure if this course is right for you?
Contact us to check your suitability before starting.

career opportunities 

Career Path

The BCS Practitioner Certificate in Modelling Business Processes is ideal for professionals who need to understand, document, and improve how work is done within an organisation.

This course is especially suited to:
• Business Analysts who need to model current and future processes.
• Project Managers who want to ensure projects are based on efficient workflows.
• Change Managers and Transformation Leads involved in redesigning business operations.
• Process Owners and Operational Managers looking to identify performance improvements.
• Consultants and IT Professionals working on systems that support or automate business processes.

The rise of digital transformation and process automation is creating sustained demand for professionals who can model, analyse, and improve business processes using standard frameworks like BPMN.
(Source: Gartner Market Insights, 2024; LinkedIn Emerging Jobs Report)
  • Health
  • Robotics
  • Engineering & Manufacturing

  • Finance
  • Government
  • Consulting

  • Retail
  • IT & Telecommunications

Pass Assist

Your course price isn’t just for learning materials — it includes the complete Pass Assist package, designed to give you the best chance of passing your BCS exam with confidence.

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Two live video calls

Two live video calls with your course trainer for Q&A and a deeper understanding

Practice exam papers

Practice exam papers to test your knowledge and get exam-ready

Exclusive video guides

Exclusive video guides to make a learning plan, maximise the course, and prepare effectively

Tutor support

Tutor support via forum, email, and WhatsApp for help whenever you need it

BCS exam included 

BCS exam fee included — take your exam when you’re ready, at no extra cost

BCS Books

1 year access to over 100 BCS books in buisness and technology, including the essential BCS business analysis books to help you pass this course
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EMPLOYERS
NEED MODELLING BUSINESS PROCESSES SKILLS

14%

Growth Rate for

Business Analyst Roles

30%

Effective process improvement can cut operational costs

60%

Organisations  likely achieve operational excellence with BPM

UPGRADE YOUR BUSINESS ANALYSIS CAREER

About the BCS International Business
Diploma Pathway Course

This course forms part of the BCS International Diploma in Business Analysis, a globally recognised qualification for professionals who analyse business needs and drive effective change.

To achieve the Diploma, learners complete four core modules:

Plus an Oral Exam Preparation module to prepare you for the final BCS exam.
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Learners from These Organisations Choose Us

Meet your instructor

Soni Chaudhary

Senior Business Analysis Instructor & Digital Transformation Expert
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Soni is a passionate advocate for the role of business analysis in bridging the gap between business and technology, dedicated to supporting the next generation of analysts. With over 20 years’ experience and an MEng in Computer Science, she has led large digital transformation programmes across sectors, including Defence, Banking, Cyber Security, Telecommunications, and IT. Her expertise spans business analysis, project management, enterprise architecture, and agile delivery.

Frequently Asked Questions

Who is BCS?

BCS, The Chartered Institute for IT, is an internationally respected professional organisation, recognised and trusted by businesses, academic institutions, and IT professionals around the world. Representing over 60,000 members across 150 countries,

BCS brings together a global community of technology experts, educators, industry leaders, and policy-makers. Its purpose is to steer the IT profession through ethical and societal challenges, nurture the skills and careers of those within the field, and champion the use of technology for the greater good. Through its qualifications, events, and professional networks, BCS promotes continuous learning, thought leadership, and responsible innovation across the global tech landscape.

Why should I take this course?

Understanding and improving how your organisation operates is key to driving performance and innovation. The BCS Practitioner Certificate in Modelling Business Processes teaches you how to analyse, model, and redesign processes to enhance efficiency, productivity, and customer satisfaction.

This course helps you:
• Gain practical skills in modelling current (‘as-is’) and future (‘to-be’) business processes.
• Identify inefficiencies and bottlenecks using standard process modelling techniques.
• Improve collaboration between business and technical teams by communicating processes clearly and visually.
• Deliver measurable business improvements that align with organisational goals.
• Enhance your career prospects in business analysis, project management, or business process improvement.

This course is ideal for professionals who want to make a real impact by helping their organisations work smarter, faster, and more effectively.

Who is this course for?

The BCS Practitioner Certificate in Modelling Business Processes is designed for professionals who want to understand, document, and improve how their organisation operates.

This course is particularly suited to:
• Business Analysts responsible for mapping and analysing business workflows.
• Project Managers and Change Leaders overseeing process improvement initiatives.
• Operational Managers and Process Owners seeking to identify performance gaps and opportunities.
• Business Consultants and Transformation Specialists working on efficiency and optimisation projects.
• IT Professionals and Systems Analysts needing to model processes for system design or automation.It’s ideal for anyone looking to gain practical process improvement skills and a globally recognised BCS qualification to strengthen their career in business analysis or organisational change.

What does the course include?

  • Online access to structured modules and lessons that follow the official BCS syllabus
  • 1 year access to over 100 BCS books in buisness and technology, including the essential BCS business analysis books to help you pass this course
  • Pass Assist support package (tutor calls, practice papers, video guides, discussion forum, email/WhatsApp support)
  • A personal course login that saves your progress
  • Exam booking guidance and support
  • A BCS eCertificate and 1-year Associate Membership* when you pass
  • VAT.


*New BCS members only

What is Pass Assist?

Pass Assist is our unique support package designed to give you the knowledge, skills, and confidence to pass your BCS exam.

When you enroll in this course, Pass Assist gives you:
  • Two live video calls with your course trainer to ask questions and deepen your understanding
  • Practice exam papers to test your knowledge and get familiar with the exam format
  • Exclusive video guides to help you make a learning plan, get the most from the course, and prepare effectively for the exam
  • Ongoing tutor support via discussion forum, email, and WhatsApp for guidance whenever you need it


With Pass Assist, you’re never learning alone—you have the tools and support to succeed.

When is the start date of the course?

Self-study: Begin right after enrolment — learn anytime, anywhere. Book a 15-minute welcome call and a 15-minute exam prep session with your trainer directly via the course link.

Live training: Held on mutually agreed dates. Contact us to check availability.

How to start the course?

Enrol online now with card, PayPal, or Klarna — or contact us for invoice/bank transfer.

If you prefer live training, please contact us or message us on WhatsApp with a date you would like the training and any requirements, for example, the number of people. 

We train individuals and support teams with their training needs in organisations, colleges, universities, and government departments in different countries. Contact us if you have any questions.

What happens after I enroll?

  1. Click on the enrolment email to gain access.
  2. Complete your study
  3. Book your BCS exam using the link in the BCS email sent to you 14 days after enrolment
  4. Take your exam
  5. Download your BCS certificate from your BCS exam account when you pass
  6. Access your free* 1-year BCS Associate membership from the link in your BCS exam account when you pass
  7. Create a BCS professional profile, access further learning, build networks, and access career tools with a BCS membership

*New BCS members only

What is studying with Duco Digital Training like?


  • Self-paced learning that fits around your schedule

  • Step-by-step modules aligned with the syllabus

  • Our unique Pass Assist package of tutor support, BCS-recommended Books* discussion forums, and exam preparation resources

  • Accredited courses trusted by organisations worldwide

  • BCS certification and membership** that add real career value.


*BCS eBooks as recommended on your syllabus
** Pass the BCS exam to claim your certification. Membership for new BCS members only.

I prefer live training — how can I book this?

Prefer learning in real time with a trainer? We offer live online training for groups of two or more. If you’re learning solo, you can invite a friend or colleague to join. To book, just contact us with your preferred dates and group size, and we’ll confirm availability and customise the session to your needs.

Can organisations buy this course for teams?

Yes. Duco Digital Training partners with organisations, colleges, universities, and government departments around the world. We can enrol teams of any size, giving each learner their own login, progress tracking, and Pass Assist support. Payment is available by invoice or bank transfer, and our self-study approach allows groups to learn consistently, at their own pace, while keeping costs manageable.

How long will I have access to the course? 

You have 12 months to complete all BCS courses and take the exam. For career pathways that include multiple courses, simply contact us if you need extra time.

Live Training for Companies

Looking to train a team?* We deliver bespoke live training for organisations worldwide – online or onsite. Tailored sessions, group discounts, and the same exam-ready Pass Assist package.
*minimum of two people
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What People Say About Us

The course is really thorough about AI in general, and it covers all of the basic knowledge about AI. As a lecturer myself, I will teach this to my students.
Cholid
The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision.
Muhammad
Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions. I also had issues with the exam (through the exam platform, not Duco) and they were really helpful in resolving it.
Tom
The course is really thorough about AI in general, and it covers all of the basic knowledge about AI. As a lecturer myself, I will teach this to my students.
Cholid
The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision.
Muhammad
Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions. I also had issues with the exam (through the exam platform, not Duco) and they were really helpful in resolving it.
Tom

Get in touch today to discuss enrolment, team training, or payment options.

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